Extensive library of setup and how-to articles.
Fast answers to basic questions.
Guides to online selling, ecommerce support and more.
Outstanding ecommerce customer service is our specialty. Learn how to deliver support that sets your business above the competition.
Compare xSellco’s eDesk vs. Zendesk, Freshdesk, Gorgias and Re:amaze, exploring top features...
Oct 08, 2020 13 min read
eBay and Amazon sellers looking for an ecommerce helpdesk once had few...
Dec 08, 2016 6 min read
For online sellers, providing great customer service for eBay and Amazon is...
Jun 27, 2016 2 min read
One of the most important things for ecommerce customer service is responding...
Mar 24, 2016 5 min read
When our business really took off on eBay and Amazon, we faced...
Jan 05, 2016 5 min read
Amazon and eBay email management can get out of hand quickly when you’re...
Dec 30, 2015 2 min read
December 17, 2015: a day that will live in infamy. For about...
Dec 17, 2015 1 min read
A while back, we were extremely frustrated by the challenges involved in...
Dec 14, 2015 2 min read
We’ve been selling online via eBay, Amazon, and our own websites for years...
Sep 29, 2015 4 min read
A question we get asked all the time is "Why did you...
Aug 17, 2015 4 min read
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